South Africa’s infrastructure programme remains a cornerstone of national development and economic recovery. However, despite significant investment, many projects have been hindered l:Jy delays, vandalism, site disruptions, and resistance from communities, issues largely attributed to inconsistent and fragmented community engagement. In response, the Department of Public Works and Infrastructure (DPWI) introduced a Social Facilitation Concept Note to Cabinet in May 2021, which was subsequently endorsed. The Concept Note underscored the importance of organic community engagement, co-creation, and co-ownership in infrastructure development. Building on this, the DPWI developed a Social Facilitation Guideline, complete with frameworks and templates aimed at standardising and improving community participation.